MY LETTER:
Dear Sir or Madam,
I am writing to you to complain about a meal my friends and I had in your restaurant.
We ate there on the 13th of october in my birthday.
First, your waiters and waitresses apparently ignored us. We had a bad time waiting so long for the menu and the bill. Though your restaurant is in Spain, your staff did not speak Spanish, which my friends confusing.
Secondly, one of the dishes, the meat was very bad .Though it was extremely salty and spicy, I could still sense a stinky smell. This dish later hospitalised all of us because of severe stomachaches.
Worst of al, all your dishes were much more expensive than their usual prices. On the menu, we saw the price of the meat was only 8€, but your staff member charged us 12€ on the bill.
I trust that you will seriously consider our complaint and give us a reasonable explanation. In addition, you must repay the money 50€, . Thank you.
Expecting your reply,
Victoria Casasola
